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Frequently Asked Questions
What are your shipping options and delivery times?▼
We offer standard and express shipping worldwide. Standard orders typically arrive within 5-7 business days, while express delivery takes 2-3 business days depending on location.
How can I return or exchange an item?▼
Returns are accepted within 30 days of delivery. Items must be in original condition with packaging. Contact our support team to receive a prepaid return shipping label.
Which payment methods do you accept?▼
Axa Charms accepts all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay for your convenience.
What is the quality of Axa Charms jewelry?▼
Our charms are crafted from premium 925 sterling silver and 14k gold plating. Each piece undergoes rigorous quality checks to ensure durability and a long-lasting, brilliant finish.
